IT USER FOUNDATION APPRENTICESHIP LEVEL 2

WHO IS IT FOR?

The framework includes a balance of content in technical, business and interpersonal areas, designed to ensure apprentices have an appropriate set of IT skills to operate in their specific chosen job role.

Task undertaken will vary depending on the sector in which they are employed. Tasks may include producing documents, preparing notes, organising and co-ordinating events and meeting, developing and delivering presentations, providing
reception services, using office equipment, setting up and maintaining filing systems, using a variety of software packages, updating information and managing projects.

RELEVANT ROLES:

  • Office Assistant
  • Junior Secretary
  • Personal Assistant
  • Data Manager
  • Accounts Assistant

QUALIFICATIONS GAINED:

  • Level 2 Diploma in IT User Skills (QFC)
  • Essential skills qualifications (application of Number, Communication, Digital literacy)

SKILLS REQUIRED:

  • Good oral communication skills and IT skills, including Microsoft Office
  • Technical and Practical skills
  • Strong communication skills
  • Administration skills

TYPICAL UNITS:

  • Improving Productivity using IT
  • Word Processing
  • Specialist/Bespoke Software
  • Spreadsheet
  • Using Email/ Internet
  • Presentations